Frequently Asked Questions
Everything you need to know about your Veiled Hayati shopping experience.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days, while express options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain accessories like underscarves are final sale.
Are your fabrics opaque?
Yes, we prioritize quality and modesty. Most of our hijabs and abayas are crafted from high-quality, opaque materials. For lighter fabrics like chiffon, we recommend layering with our premium underscarves.
Do you ship internationally?
Yes, Veiled Hayati ships worldwide. International shipping rates and delivery times vary by destination and are calculated at the time of checkout.
How should I care for my garments?
To maintain the longevity of your pieces, we recommend hand washing in cold water or using a delicate machine cycle. Always air dry and use a low-heat iron or steamer if necessary.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay for a secure checkout.